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Due to the nature of these personalized items, no return and/or refund will be accepted.

However, please contact us within 7 business days if you receive your item with following problems:

  • Engraved incorrectly
  • Item damage
  • Incorrect item ordered

We will issue RMA for your return. We’ll also provide our return address information and return instruction to return your item for an exchange or a refund.

A refund/exchange will be issued within 3 business days of receipt of returned item.